LONG-TERM CARE OMBUDSMAN PROGRAM, EMPOWERED AGING

Description: Offers advocates on behalf of residents in long-term care facilities in Alameda County. Services provided include:
- Make regular unannounced visits to facilities.
- Investigate resident complaints, including allegations of abuse and inadequate or dangerous care.
- Improve facility conditions by providing staff trainings.
- Provide information about advanced health care directives and help execute official documents.
- Promote community awareness about aging and long-term care issues through educational workshops.
- Serve as a voice for policy change at the local, state, and national levels.
- Field informational calls from families in distress.
Website: https://www.ccsombudsman.org/
Phone(s): (800) 231-4024, (510) 638-6878
Hours: Mon 9am - 5pm ; Tue 9am - 5pm ; Wed 9am - 5pm ; Thu 9am - 5pm ; Fri 9am - 5pm ; Sat; Sun;
Eligibility: Must be Senior or older adult frail elderly residing in long-term care facility.
Requirements: None
Areas Served:
- Alameda United States
Categories:
- Long Term Care Ombudsman Programs
Contacts: