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CALIFORNIA TELEPHONE ACCESS (CTAP) - CPUC (UTILITY SERVICE PAYMENT ASSISTANCE), CALIFORNIA PUBLIC UTILITIES COMMISSION CPUC

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• Description: Administers two programs: CTAP, California Telephone Assistance Program, and CRS, California Relay System. CTAP has a variety of telephone equipment available for individuals who are hard of hearing, deaf, speech impaired, or other disability. If an individual needs any type of teletype service (TTY/TDD), the CRS connects the assistive telephone to the relay system. 711 can be used as a shortcut to CRS. Discount on phone service available to disabled individuals.
• Website: http://www.cpuc.ca.gov
• Phone(s):
• Hours: Monday-Friday, 8am - 6pm; CRS: 24 hours daily
• Eligibility: California resident who is temporarily or permanently: deaf/deafened, hard of hearing, cognitive, mobility, blind/low vision or speech, are eligible to receive equipment.
• Requirements: None
• Areas Served:
  • United States
• Categories:
  • Utility Service Payment Assistance
• Contacts:
  • Connect to Relay
  • Hmong
  • Spanish
  • Mandarin
  • CA Relay System
  • Vietnamese
  • Russian
  • Cantonese

Location(s)

Location Name: CALIFORNIA TELEPHONE ACCESS (CTAP) - CPUC

• Accessibility: Not Applicable
• Physical Address: 3075 Adeline, Suite 260, Berkeley, CA, 94703