Description: The HOME ENERGY ASSISTANCE PROGRAM (HEAP) is a program of the Low Income Home Energy Assistance Program (LIHEAP) which provides assistance to eligible low-income households. The HEAP program provides financial assistance in the form of an annual (once every 12 months) utility payment for gas, electric, propane or firewood to help with the high costs of heating and/or cooling. Assistance available for current and/or past due bills, such as a 48-hour shut-off notice. Annual utility bill assistance can range from $332 to $1000 (fast track has a supplement up to $1000), depending on the total household income and energy costs. (Please note: dollar amounts may be subject to change.) Qualified applicants are selected on a first come first served basis, with priority given to those with the highest utility costs in relation to income, and vulnerable populations (including elderly, disabled, and small children). The applicant must meet all the necessary guidelines and income requirements outlined in the program. Applicants MUST be residents of Placer or Nevada Counties to qualify for HEAP assistance through Project GO.APPLYING FOR ASSISTANCETo apply for HEAP assistance please call 888-524-5705. Then: PRESS 1 if you live in Placer County PRESS 2 if you live in Nevada CountyIf the voicemail box is full, call back the following day (9am-12pm and 1-4pm, Mon-Fri). Once you are able to leave a message, a program assistant will return your call within 1-3 business days and begin your application over the phone. A packet of information will then be sent to you with instructions for gathering and submitting qualifying information, such as pay stubs and utility bills.This Project GO program serves the entirety of both Nevada and Placer counties.
Hours: Mon 9:00 AM - 4:00 PM; Tue 9:00 AM - 4:00 PM; Wed 9:00 AM - 4:00 PM; Thu 9:00 AM - 4:00 PM; Fri 9:00 AM - 4:00 PM;
Eligibility: Applicant must be age 18+. Must qualify as low income to meet qualifications. Utility payment assistance and wood/oil/propane assistance is offered once per year.
Requirements: Verification of income, most recent utility bill, and a SSN. Application must include every household member. SSN is only asked to be provided for the household member (age 18+) who is completing the application.
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