Description: 211 Connecting Point does sign-ups for the County of Nevada's Office of Emergency Services (OES) Code RED alert system. Code RED offers notifications to county residents in case of emergencies or other critical community situations requiring alerts. Alerts may be received by means of text, email, landline, cell phone, and TTY. CodeRED is a product of the company called OnSolve. All Nevada County residents are encouraged to sign up. See below for info specific to the Truckee area.Sign Up for AlertsOnline form allows users to enter their contact information and preferred communications methods. ENROLL: https://public.coderedweb.com/cne/en-US/CA8B57E20D17Assistance Signing Up for Alerts211 Connecting Point does Code Red sign-ups for UNMANAGED accounts (accounts without a username and password). Unmanaged accounts are also known as Guest accounts. See more info below about managed accounts.SupportIMPORTANT: OES and 211 cannot access Code RED accounts. If people have questions, including any of the following, they need to call OnSolve Code Red Customer service at 866-939-0911, Mon-Fri, 5am-3pm PACIFIC time or email crsupport@onsolve.com. I'm not sure if I'm registered. How can I check I registered with 211 Connecting Point so I do not have a managed account. How can I update my address or contact information I have a managed account but cannot remember my username or password. What should I do MORE QUESTIONS Visit https://www.nevadacountyca.gov/2855/CodeRED-Frequently-Asked-QuestionsCreate a Managed AccountIf people want a MANAGED account with a username and password (which allows them to update their own info), they need to create their own account online. Info at: https://readynevadacounty.org/ - click on Emergency Alerts or go directly to: https://www.nevadacountyca.gov/2713/Emergency-AlertsUpdate a Managed AccountTo do UPDATES if you already have a MANAGED ACCOUNT (with a username and password), you need to log in via the mynevadacounty website through the Nevada County Community Notification Enrollment (CNE) page: https://www.nevadacountyca.gov/2713/Emergency-Alerts. Click on the CodeRED icon to get to the login page. As of summer 2020, the login link is at the top right of the login page. (User interface could change.) If you need phone support for a managed account, call OnSolve Code Red Customer service at 866-939-0911, Mon-Fri, 5am-3pm PACIFIC time or email crsupport@onsolve.com.TO EFFECTIVELY GET EMERGENCY ALERTS FROM CODE RED Cordless & electric phones need to have power and have the ringer turned on (a traditional corded land line phone does not need electricity, but the ringer does need to be turned on) Cell phones need to be on and have the ringer turned on Add CodeRED to your contacts on your phone so you know who the call is coming from: CodeRED Emergency Alert calls 866-419-5000 CodeRED General Alert calls 855-969-4636 CodeRED Text Alert might be 218-350-0131. Texts will originate from different phone numbers depending on the cellular service provider. If you set your cell phone to DO NOT DISTURB at night, learn how to set it so CodeRED alerts can come through. Do an internet search on how to bypass do not disturb on _______ (Android or iPhone).TRUCKEE TRUCKEE BEGAN USING CodeRED ON JUNE 1, 2022 FAQs - https://www.truckeepolice.com/codered-faqs/ Press release - https://www.townoftruckee.com/Home/Components/News/News/6584/#:~:text=Truckee%20CA%2D%2D%20The%20Truckee,of%20communication%20during%20critical%20incidents. CodeRED is an opt-in notification system, and alerts may be received as text, email, landline, cell phone, and TTY. Residents and visitors are encouraged to subscribe to CodeRED to stay informed in the event of an emergency. To register for CodeRED emergency alerts: Online https://public.coderedweb.com/CNE/en-US/CA8B57E20D17 Call 211 or 1-833-DIAL211 Text ReadyNevadaCounty to 99411 and follow the prompt to registerSome properties within Placer County have Truckee in their mailing address but
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