Description: The North Tahoe Public Utility District (NTPUD) Board of Directors adopted a COVID-19 Rate Relief Credit program to assist NTPUD residents and businesses that have been economically impacted by the COVID-19 pandemic. The Rate Relief Credit Program offers a one-time account credit to to customers who have been financially impacted by COVID-19. Approved qualifying eligible customers, on a first come first served basis, will receive a one-time credit applied to their account equal to one month of the fixed portion of their monthly water and/or sewer utility bill (base charges, system replacement, and state and federal mandate fees).Applications Review the eligibility guidelines to confirm eligibility. Download the application, email (customerservice@ntpud.org) or call the District at 530-546-4212, to receive a paper copy in the mail, or pick up an application from the vestibule at the Administrative Offices at 875 National Ave. (District offices are closed) Fill out the application and attach copies of the required employment loss, relief program, or COVID-19 impact documents. Applications submitted without complete documentation cannot be processed. Read the Important Information statement and sign and date the application. Submit the application by mail, drop in night drop box at the Administrative Offices, or scan and email.Websites: North Tahoe Public Utility District - https://ntpud.org/ COVID-19 Rate Relief Credit Program - https://ntpud.org/north-tahoe-public-utility-district-temporary-rate-relief-credit-program-effective-april-29-2020
Hours: Mon 8:00 AM - 5:00 PM; Tue 8:00 AM - 5:00 PM; Wed 8:00 AM - 5:00 PM; Thu 8:00 AM - 5:00 PM; Fri 8:00 AM - 5:00 PM;
Eligibility: NTPUD Residential and non-residential sewer/water customers negatively impacted by the economic impact of COVID-19. Residential and Non-Residential NTPUD (North Tahoe Public Utility District) sewer customers and Single Family Residential, Multi-family Residential, and Commercial NTPUD water customers that have been negatively affected by the economic impact of the COVID-19 pandemic are eligible and may qualify for participation in this program.Customers must have their primary residence (Residential, Single Family Residential, and Multi-family Residential Accounts) or business (Non-Residential and Commercial Accounts) within the NTPUD's service area. Residential accounts that are not a primary residence are not eligible for the program. Primary residence shall be as defined under the Internal Revenue Code or applicable regulations of the Internal Revenue Service. Government entities are not eligible for the program.
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