Description: The Low Income Household Water Assistance Program (LIHWAP) is a limited term, federally-funded program that provides financial assistance to help low-income Californians struggling to pay residential water and wastewater bills.-------------------------The LOW INCOME HOUSEHOLD WATER ASSISTANCE PROGRAM (LIHWAP) is a program of the Low Income Home Energy Assistance Program (LIHEAP) which provides assistance to eligible households. LIHWAP can offer a one-time payment to help pay current and past-due residential water and wastewater utility bills, manage an emergency or water crisis such as a service disconnection, and prevent other adverse effects such as debt collection or placement of liens. To be eligible for LIHWAP a client must be income qualified, OR a current recipient of Calworks, CalFresh, or LIHEAP. The water or wastewater system MUST be enrolled in the program to receive payment. Qualified applicants are selected on a first come first served basis, with priority given to those with the highest utility costs in relation to income, and vulnerable populations (including elderly, disabled, and small children). The applicant must meet all the necessary guidelines and income requirements outlined in the program. Applicants MUST be residents of Placer, Nevada, Plumas, or Sierra Counties to qualify for LIHWAP assistance through Project GO, Inc. LIHWAP does not cover anything to do with wells.APPLYING FOR ASSISTANCETo apply for assistance please call 888-524-5705 and PRESS 3 to apply for LIHWAP. If the voicemail box is full, call back the following day (9am-12pm and 1-4pm, Mon-Fri). Once you are able to leave a message, a program assistant will return your call within 5 business days and begin your application over the phone. A packet of information will then be sent to you with instructions for gathering and submitting qualifying information, such as pay stubs and utility bills. LIHWAP information: https://www.csd.ca.gov/Pages/LIHWAP.aspx https://csd.ca.gov/waterbill https://www.csd.ca.gov/Shared%20Documents/FINAL-LIHWAP-Program-Guidelines.pdfThis Project GO program serves the entirety of both Nevada and Placer counties.
Hours: Mon 9:00 AM - 4:00 PM; Tue 9:00 AM - 4:00 PM; Wed 9:00 AM - 4:00 PM; Thu 9:00 AM - 4:00 PM; Fri 9:00 AM - 4:00 PM;
Eligibility: Applicant must be age 18+. Must qualify as low income to meet qualifications.
Requirements: Verification of income, most recent utility bill, and a SSN. Application must include every household member. SSN is only asked to be provided for the household member (age 18+) who is completing the application.
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