Description: Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with the Investor Owned Utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. Pioneer serves large areas of Placer and El Dorado counties and will begin service to the Cities of Grass Valley Nevada City in Nevada County in 2024.Pioneer negotiates with energy producers and purchases the electric supply used by homes and businesses in Pioneer's service area. Pioneer provides the electric energy supply used by homes and businesses which is then transmitted over PG&E's power poles and transmission wires. PG&E will continue to read customer meters and bills just as they always have.Pioneer customers are also PG&E customers since PG&E's transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are eligible for all PG&E programs, are billed by PG&E, and are subject to Public Safety Power Shutoffs and other outages affecting PG&E equipment in the Pioneer service area.Web pages Pioneer Community Energy home page - https://pioneercommunityenergy.org/ Frequently Asked Questions (FAQs) - https://pioneercommunityenergy.org/faq/ Understanding Outages - https://pioneercommunityenergy.org/understanding-outages/
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