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LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (HEAP), NORTH COAST ENERGY SERVICES (NCES)

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  • Description: Provides assistance to low-income individuals with home weatherization and utility bill payment. Individuals can qualify once a year to receive assistance. Weatherization services include:
    • Heating and gas appliance inspection and repair or replacement
    • On-site home inspection to determine energy losses
    • Installation of energy conservation and heat loss measures
    • Post-work inspection for quality, and safety
    Utility bill assistance is available for individuals one time per program year for income eligible households. Also assists with past-due water or sewer bills. Households do not have to have a shut-off notice or be shut-off to receive assistance.

    Visit the website to apply online. Note: Online applications do not include water assistance.
  • Website: http://www.nces.org
  • Email: outreach@nces.org
  • Phone(s): (844) 742-6925, (800) 233-4480, (707) 463-0303, (707) 463-0637
  • Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
  • Eligibility: Open to low-income individuals in Mendocino County who meet the income guidelines by household size. Call for details on income guidelines. Households facing shutoff (customer has received 15-day or 48-hour notice) may receive immediate utility bill help at emergency service sites.
  • Requirements: Income verification from every adult in the home covering the past 30 days from when they apply; current month's electric and gas bills; wood/propane/kerosene costs if used in the home, clear readable copy of applicants valid ID card.
  • Areas Served:
    • Mendocino United States
  • Categories:
  • Contacts:

Location(s)

Location Name: MAIN OFFICE

  • Accessibility: Fully accessible to individuals using mobility aids
  • Physical Address: 966 Mazzoni Street Suite 3b, Ukiah, CA, 95482

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