Description: Agency offers coordinated care at no cost to Medi-cal members who have complex needs and challenges that make it difficult to improve their health.
Hours: Mon 9:00 AM - 5:00 PM; Tue 9:00 AM - 5:00 PM; Wed 9:00 AM - 5:00 PM; Thu 9:00 AM - 5:00 PM; Fri 9:00 AM - 5:00 PM;
Eligibility: 1)be enrolled in a Medi-Cal managed care health plan
ECM services focus on those who fall within these specific groups:
-High utilizers
-Homeless
-Transitioning from incarceration
-Individuals at risk for institutionalization
-Adults: serious mental illness (SMI) or substance use disorder (SUD)
-Children: SMI, serious emotional disturbances (SED) or SUD
-People eligible for long-term care primary care provider (LTC PCP), specialist or group
-Nursing facility residents who want to transition to the community
-Children or youth with complex health needs (examples: California Children's Services (CCS), foster care, etc.)
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