PSA 2 - LONG-TERM CARE OMBUDSMAN PROGRAM, PSA 2 AREA AGENCY ON AGING

Description: Provides advocacy services for residents in long-term care facilities in five counties. Receives, investigates, and resolves complaints. Types of facilities include: Skilled Nursing Facilities Transitional Care Units Intermediate Care Facilities Residential Care Facilities (Assisted Living Facilities) Adult Residential Care Facilities Unlicensed facilities.Common problems likely to surface in facilities include: Loneliness, the need for someone to talk with Boredom: not enough social or personal activities. Problem with roommate(s) Lack of privacy Poor food service or quality Inability to get services, care Inability to live independently and a desire to leave the facility Misuse of personal funds and personal possessions Limited opportunities to go outside the facility for community activities Abuse: Physical, financial, verbal, or mental.
Website: http://psa2ombudsman.com
Email: jkirouac@psa2-ombudsman.org
Phone(s): (530) 229-1435, (530) 229-1435
Hours: Mon 8:30am - 5pm; Tue 8:30am - 5pm; Wed 8:30am - 5pm; Thu 8:30am - 5pm; Fri 8:30am - 5pm;
Eligibility: Open to all residents (ages 18 and up) in long-term care facilities in the counties that PSA 2 covers
Requirements: None
Areas Served:
- Trinity United States
- Modoc United States
- Shasta United States
- Siskiyou United States
- Lassen United States
Categories:
Contacts:
- Jerry Kirouac, Program Manager, jkirouac@psa2-ombudsman.org

Accessibility: -Designated accessible parking spaces -Site is fully accessible from entrance to all service areas
Physical Address: 1647 Hartnell Avenue, Suite 6, Redding, CA, 96002

Service Details