Description: Provides advocacy services for residents in long-term care facilities in five counties. Receives, investigates, and resolves complaints. Types of facilities include: Skilled Nursing Facilities Transitional Care Units Intermediate Care Facilities Residential Care Facilities (Assisted Living Facilities) Adult Residential Care Facilities Unlicensed facilities.Common problems likely to surface in facilities include: Loneliness, the need for someone to talk with Boredom: not enough social or personal activities. Problem with roommate(s) Lack of privacy Poor food service or quality Inability to get services, care Inability to live independently and a desire to leave the facility Misuse of personal funds and personal possessions Limited opportunities to go outside the facility for community activities Abuse: Physical, financial, verbal, or mental.
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