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LONG-TERM CARE OMBUDSMAN, EL DORADO COUNTY HEALTH AND HUMAN SERVICES AGENCY (HHSA)- COMMUNITY SERVICES DIVISION

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  • Description: Provides services on behalf of residents in assisted living facilities and nursing homes. Services include:
    • Protecting residents rights
    • Investigating and resolving complaints made by or for residents
    • Conducting unannounced facility visits to monitor facility conditions
  • Website: http://www.edcgov.us/Government/HHSA
  • Phone(s): (800) 231-4024, (530) 621-6271
  • Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
  • Eligibility: Residents of skilled nursing facilities (SNF) or residential care facilities for the elderly (RCFE)
  • Requirements: None
  • Areas Served:
    • El Dorado United States
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