Description: Emergency utility bill assistance for Sacramento County residents. Must have a shut-off notice or have already had their service disconnected.SMUD - Energy HELP Qualified recipients may receive assistance of up to $200 a year toward unpaid balances on their SMUD bill. Customers must have received a shut-off notice (grey envelope).PG&E/REACHQualified recipients may receive assistance up to $2,000. Customers must have a 15-day or 48-hour notice.
Hours: Voicemail: Monday through Thursday, 8 am until the list is full
Eligibility: Priority is given to low-income families with small children and seniors ages 60+, however, anyone living in Sacramento County in need may apply for assistance. Households must meet income guidelines, which vary depending on the type of assistance required. Call for more information on income eligibility.- For SMUD, customers must have a shut-off notice in a grey envelope. - For PG&E, customers must have a notice of termination of service (15-day or 48-hour) and a past due balance of up to $2,000.Residents of zip codes 95817, 95828, 95824, and 95820 are ONLY eligible for this program if they have already received financial assistance through the Anti-Displacement program offered by the Salvation Army.
Requirements: ID and Proof of income.SMUD: Shut off notice. PG&E: 15-day or 48-hour notice.
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