Description: Provides help with questions related to utility service. Billing Options Payment Arrangements View or Report Outages Report a dark street light Report power theft Sign up for electrical home repair coverage Donate to help your neighbors in need Shop SMUD's Energy Store Getting started with solarPay locations available throughout Sacramento County.Call 8-1-1 Before you Dig - "Call Before You Dig" helps protect you from unintentionally hitting underground utility lines while working on digging projects.If stormy weather knocks down a power line call 1-888-456-7683 or 911 immediately.
Hours: Customer Service Lobby: Monday through Friday, 8 am - 6 pm; Customer Support Phone and Email: Monday through Friday, 7 am - 7 pm;Live Chat & Email: Monday through Friday, 7 am - 7 pm
Eligibility: SMUD customers with service-related questions.
Requirements: Valid Federal or State ID in the Lobby.
Accessibility: Fully accessible to individuals using mobility aids. Designated, accessible parking spaces. Lobby at SMUD can assist customers with disability where they can sit down instead of standing up while being helped by a representative.
Physical Address: 6301 S Street, Sacramento, 95817
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