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PSPS VULNERABLE CUSTOMER STATUS VERIFICATION, PACIFIC GAS & ELECTRIC COMPANY (PG&E)

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• Description: Helps address the needs of PG&E customers whose life or health would be at risk should their electric or gas service disconnected. Households who have self-certified will receive an in-person visit from a PG&E representative before disconnection. Vulnerable Customer status remains on their PG&E account for 90 days. Extension is available up to one year.Disconnection for nonpayment will receive a notice within 48 hours before or at the time of disconnection. Fiancial assistance programs, service and payment options available for self-certified vunlnerable customers who may have fallen behind on their bills due to hardship.To self-certify, visit PG&E Vulnerable Customer Status
• Website: http://pge.com/vcstatus
• Phone(s): (800) 743-5000, 711, (800) 743-5002
• Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
• Eligibility: PG&E customers and/or household members whose life or health would be at risk should their electric or gas service be disconnected
• Requirements: Vulnerable Customer Application
• Areas Served:
  • United States
• Categories:
  • Wildland Fire Preparedness Information
  • Electric Service Shutoff Suspension Programs
  • Fire Conditions Bulletins
  • Public Safety Power Shutoff Notice Assistance
  • Mass Emergency Notification Systems
• Contacts:

Location(s)

Location Name: STOCKTON - MEDICAL BASELINE PROGRAM

• Accessibility: Potential limitations to access - call for details
• Physical Address: Po Box 8329, Stockton, CA, 95208