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PSPS SELF-IDENTIFIED VULNERABLE PROGRAM (SIV), PACIFIC GAS & ELECTRIC COMPANY (PG&E)

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• Description: Supports those whose health or safety are at risk if their electric or gas service is disconnected and who do not qualify for Medical Baseline.Support may include:Proactive outreach and support during Public Safety Power Shutoffs (PSPS), major emergencies and multi-day outagesDoorbell rings or a doorhanger from PG&E if you do not respond to previous PSPS notificationsExtra notice before power is turned off due to nonpaymentIncreased levels of support for rebates, discounts, and other programsOnce enrolled, SIV status will stay on your account for one year. You can apply for a one-year extension every year when it expires.To self-certify, visit PG&E Self-Identified Vulnerable Program
• Website: http://pge.com/vcstatus
• Phone(s): (866) 743-6589, 711, (800) 743-5002
• Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
• Eligibility: PG&E customers and/or household members whose health or safety would be at risk should their electric or gas service be disconnected.
• Requirements: Vulnerable Customer Application
• Areas Served:
  • United States
• Categories:
  • Fire Conditions Bulletins
  • Mass Emergency Notification Systems
  • Public Safety Power Shutoff Notice Assistance
  • Wildland Fire Preparedness Information
  • Electric Service Shutoff Suspension Programs
• Contacts:

Location(s)

Location Name: MEDICAL BASELINE PROGRAM - STOCKTON

• Physical Address: Po Box 8329, Stockton, CA, 95208