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CALIFORNIA ADULT PROTECTIVE SERVICES (APS) HOTLINE, CALIFORNIA DEPARTMENT OF SOCIAL SERVICES (CDSS)

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• Description: Helps elder adults and dependent adults who are disabled, when these adults are unable to meet their own needs, or are victims of abuse, neglect, or exploitation.Investigates reports of abuse of elders and dependent adults who live in private homes, apartments, hotels, or hospitals, or who are, or soon will be, experiencing homelessness.Types of Abuse:Physical: Hitting, kicking, burning, dragging, over or under medicatingSexual Abuse: Unwanted sexual contact, sexual exploitation, forced viewing of pornographyAbandonment: Desertion or willful forsaking by anyone having responsibility for careIsolation: Preventing the individual from receiving mail, telephone calls, visitorsFinancial: Theft, misuse of funds or property, extortion, duress, fraudNeglect: Failure to provide food, clothing, shelter, or health care for an individual under one's care when the means to do so are available.Self-neglect: Failure to provide food, clothing, shelter, or health care for oneself.Mental suffering: Verbal assaults, threats, causing fear.Abduction: Removal from this state and restraint from returning to this state of any elder of dependent adult.
• Website: https://cdss.ca.gov/inforesources/adult-protective-services
• Phone(s): (833) 401-0832
• Hours: 24 hours a day, 7 days a week, 365 days a year
• Eligibility: Must be 60 years of age or older or dependent adults between 18-59 years of age that have a physical or mental disability.
• Requirements: None
• Areas Served:
  • United States
• Categories:
  • Adult Protective Services
  • Adult Protective Intervention/Investigation
  • Elder/Dependent Adult Abuse Reporting
• Contacts:

Location(s)

Location Name: CDSS MAIN OFFICE - SACRAMENTO

• Accessibility: Potential limitations to access - call for information
• Physical Address: 744 P Street, Sacramento, CA, 95814