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MEDI-CAL MEMBER AND PROVIDER HELPLINE, CALIFORNIA DEPARTMENT OF HEALTH CARE SERVICES (DHCS)

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• Description:

  Answers questions about Medi-Cal and accepts reports of problems with benefits. Assists with the following:

  • Learning how to apply for Medi-Cal
  • Learning about Medi-Cal services
  • Finding a health care provider
  • Filing a complaint

  More information:

  Medi-Cal information, here

• Website: http://www.dhcs.ca.gov
• Phone(s): (800) 541-5555
• Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
• Eligibility: Individuals and providers who have questions, need help or need to report a problem about Medi-Cal
• Requirements: Beneficiary's ID number or last four of Member's social security number
• Areas Served:
  • United States
• Categories:
  • Health Insurance Information/Counseling
  • General Consumer Complaints
• Contacts:

Location(s)

Location Name: MAIN OFFICE

• Accessibility: Potential limitations to access - call for details
• Physical Address: 1501 Capitol Avenue, Sacramento, CA, 95899