Description: Offers payments of $25 to $100 (depending on the length of power outage) to residential customers, who have gone without power for 48 hours or longer due to severe events, like storms. Does not apply to PSPS events. Payments are sent automatically within 60 to 120 days of outage. No need to apply.
Eligibility: Must be residential customer impacted by power outage of more than 48 hours due to a severe events, like storms (as determined by PG&E). Must have rate schedule E-1, E-6, E-7, E-8, EM, ES, ESR, ET, E-TOU or EV. You may also be enrolled in programs such as CARE or Medical Baseline Allowance.
Not eligible if access to PG&E electric facilities is blocked due to mudslides, road closures or other issues.
Not eligible if customer's equipment prevented PG&E from restoring power.
Outages must be the result of a major weather-related event that caused significant damage to PG&E distribution system.
Public Safety Power Shutoff events are not eligible for this payment.
Outages must last more than 48 hours.
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