Add to Binder View Binder (0) Get Live Help Share Page (SMS) New Search New Search

SAFETY NET PROGRAM/THE STORM INCONVENIENCE PAYMENT, PACIFIC GAS & ELECTRIC COMPANY (PG&E)

Did this help?

• Description:

  Offers payments, depending on the length of power outage, of $25 to $100 to residential customers, who have gone without power for 48 hours or longer due to severe weather events.

  More information:

  Does not apply to PSPS events.

  Residential accounts in good standing receive bill credits typically 45-60 days of outage. No need to apply.
  
  Safety Net Program, here, for more information

• Website: https://www.pge.com/
• Phone(s): (888) 743-4743, (800) 743-5000
• Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm;
• Eligibility: Must be residential customer impacted by power outage of more than 48 hours due to a severe weather events (as determined by PG&E). Must have rate schedule E-1, E-6, E-7, E-8, EM, ES, ESR, ET, E-TOU or EV. You may also be enrolled in programs such as CARE or Medical Baseline Allowance.
  Not eligible if access to PG&E electric facilities is blocked due to mudslides, road closures or other issues.
  Not eligible if customer's equipment prevented PG&E from restoring power.
  Outages must be the result of a major weather-related event that caused significant damage to PG&E distribution system.
  Public Safety Power Shutoff events are not eligible for this payment.
  Outages must last more than 48 hours.
• Requirements: None
• Areas Served:
  • Lassen United States
  • San Mateo United States
  • Marin United States
  • Plumas United States
  • Modoc United States
  • San Benito United States
  • Yuba United States
  • Merced United States
  • Sierra United States
  • Butte United States
  • San Joaquin United States
  • Tuolumne United States
  • Stanislaus United States
  • Santa Barbara United States
  • Contra Costa United States
  • Sacramento United States
  • Solano United States
  • Colusa United States
  • Mendocino United States
  • Nevada United States
  • Riverside United States
  • Santa Cruz United States
  • Fresno United States
  • Alpine United States
  • Mariposa United States
  • Kern United States
  • Lake United States
  • Imperial United States
  • Humboldt United States
  • San Luis Obispo United States
  • Placer United States
  • Amador United States
  • Tulare United States
  • Alameda United States
  • Kings United States
  • Madera United States
  • Glenn United States
  • Calaveras United States
  • Napa United States
  • Del Norte United States
  • El Dorado United States
  • Santa Clara United States
  • Yolo United States
  • Sutter United States
  • San Francisco United States
  • Monterey United States
• Categories:
  • Electric Service Payment Assistance
• Contacts:

Location(s)

Location Name: ONLINE SERVICES

• Accessibility: Not applicable
• Physical Address: Online Services, Sacramento, CA, 95899