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PG&E BACKUP POWER OPTIONS IN HIGH FIRE RISK AREAS, PACIFIC GAS & ELECTRIC COMPANY (PG&E)

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  • Description: Provides resources for vulnerable households to help prepare for Public Safety Power Shutoff (PSPS) and Enhanced Powerline Safety Settings (EPSS) power outages. Offers financial assistance to cover most of the cost of self-generating energy storage systems. These systems help offset energy use and work as backup batteries to provide power during outages. Services include:

    Portable Battery Program (Temporary not available expected to return mid June):
    Provides backup batteries for frequently impacted qualifying customers who rely on power for medical devices, assistive technology, or durable medical equipment. The portable battery backup program helps lessen the impact of wildfire safety power outages. For more information visit the Portable Battery Program page to learn more about the Portable Battery program.

    Visit the PSPS Planning Resources page to check the map to determine the number of PSPS events at a particular household. For more information about EPSS events visit the Enhanced Powerline Safety Settings Tool page on the PG&E website.

    Self-Generation Incentive Program (SGIP):
    Offers a rebate for qualifying Medical Baseline customers installing battery storage. Allows them to offset the full price of the battery. The battery storage works as backup batteries to provide power during outages. Helps customers in high-fire risk areas prepared for outages and Public Safety Power Shutoffs (PSPS). For more information visit the Self-Generation Incentive Program page.

    Visit the CPUC High Fire Risk Map to check if your household is in a high-fire threat area (Tier 2 or Tier 3).




  • Website: https://www.pge.com/
  • Phone(s): (800) 298-8438, (800) 893-9555, (415) 973-6436, (877) 660-6789
  • Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
  • Eligibility: Portable Battery Program: - Must be PG&E customer AND EITHER - enrolled in PG&E Medical Baseline program - OR Self-Identified Vulnerable Customer who relies on assistive technology and/or durable medical equipment - OR have experienced 5 Enhanced Power Safety Settings (EPSS) outages in 2022 - OR have experienced at least 1 Public Safety Power Shutoff (PSPS) outage in 2021 Self-Generation Incentive Program (SGIP): - Must be PG&E Medical Baseline customers living in Tier 2 or Tier 3 High Fire Threat Districts (HFTD) or have been shut off two or more times during Public Safety Power Shutoff (PSPS) -
  • Requirements: None
  • Areas Served:
    • Colusa United States
    • Trinity United States
    • Stanislaus United States
    • Lake United States
    • Fresno United States
    • Santa Cruz United States
    • Solano United States
    • Santa Clara United States
    • Santa Barbara United States
    • Monterey United States
    • Napa United States
    • Lassen United States
    • Sonoma United States
    • Del Norte United States
    • San Francisco United States
    • Kern United States
    • Sierra United States
    • San Mateo United States
    • Alameda United States
    • Alpine United States
    • Madera United States
    • Calaveras United States
    • San Luis Obispo United States
    • Kings United States
    • Mendocino United States
    • El Dorado United States
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Location(s)

Location Name: ONLINE SERVICES

  • Accessibility: Not applicable
  • Physical Address: Online Services, Sacramento, CA, 95899

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