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PG&E BACKUP POWER OPTIONS IN HIGH FIRE RISK AREAS, PACIFIC GAS & ELECTRIC COMPANY (PG&E)

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  • Description:

    Provides resources for vulnerable households to help prepare for Public Safety Power Shutoff (PSPS) and Enhanced Powerline Safety Settings (EPSS) power outages. Offers financial assistance to cover most of the cost of self-generating energy storage systems. These systems help offset energy use and work as backup batteries to provide power during outages.

    More information:

    Portable Battery Program, here
    Provides backup batteries for frequently impacted qualifying customers who rely on power for medical devices, assistive technology, or durable medical equipment. The portable battery backup program helps lessen the impact of wildfire safety power outages.

    PSPS Planning Resources, here to check the latest outage information and map to determine the number of PSPS events at a particular household.

    Enhanced Powerline Safety Settings Tool, here to find out if your home or business is served by EPSS-capable advanced safety settings line

    Self-Generation Incentive Program (SGIP), here
    Offers a rebate for qualifying residential customers installing battery storage or solar and battery storage. Helps customers in high-fire risk areas prepared for outages and Public Safety Power Shutoffs (PSPS).

    CPUC High Fire Risk Map, here to check if your household is in a high-fire threat district.

  • Website: https://www.pge.com/
  • Phone(s): (800) 893-9555, (877) 660-6789, (800) 298-8438, (415) 973-6436
  • Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm;
  • Eligibility: Portable Battery Program: - Must be PG&E customer AND EITHER - enrolled in PG&E Medical Baseline program - OR Self-Identified Vulnerable Customer who relies on assistive technology and/or durable medical equipment - OR have experienced 5 Enhanced Power Safety Settings (EPSS) outages - OR have experienced at least 1 Public Safety Power Shutoff (PSPS) outage Self-Generation Incentive Program (SGIP): - Must be PG&E Medical Baseline customers living in Tier 2 or Tier 3 High Fire Threat Districts (HFTD) or have been shut off two or more times during Public Safety Power Shutoff (PSPS)
  • Requirements: None
  • Areas Served:
    • Santa Barbara United States
    • Monterey United States
    • Santa Cruz United States
    • Trinity United States
    • Stanislaus United States
    • Lake United States
    • Fresno United States
    • Sierra United States
    • San Mateo United States
    • San Francisco United States
    • Kern United States
    • Calaveras United States
    • Kings United States
    • El Dorado United States
    • Alpine United States
    • Alameda United States
    • Madera United States
    • Mendocino United States
    • San Luis Obispo United States
    • Solano United States
    • Sonoma United States
    • Lassen United States
    • Napa United States
    • Del Norte United States
    • Santa Clara United States
    • Colusa United States
  • Categories:
  • Contacts:

Location(s)

Location Name: ONLINE SERVICES

  • Accessibility: Not applicable
  • Physical Address: Online Services, Sacramento, CA, 95899

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