Offers a variety of energy bill assistance plans and resources.
More information:
Budget Billing, here Helps offset high winter heating and summer air conditioning peak bills. Provides more predictable monthly energy costs to help you budget expenses. The Budget Billing program averages energy costs over the previous 12 months to determine monthly payment amounts. If energy costs significantly change, PG&E will adjust the monthly payment amount once every four months.
Energy Savings Assistance (ESA), here Provides no-cost upgrades such as lighting, weatherization, or water-saving measures. Includes opportunities to upgrade or repair heat pump water heaters, furnaces, lighting, and refrigerators for no cost.
Relief for Energy Assistance through Community Help (REACH), here Provides an energy credit to low income families for up to $300 based on past due bill. Customers can receive services once in a twelve month period. REACH is administered by the nonprofit organization, Dollar Energy Fund, with assistance available through local organizations in each county.
First, find where to apply for REACH assistance through local organizations by searching your local 211 for "Electric Service Payment Assistance" or "Gas Service Payment Assistance". For those areas that do not offer a local organization to assist with applications, applicants can fill out an online application.
For discounted rate programs, such as CARE/FERA (PG&E CARE/FERA Energy Discount Program) or Medical baseline (PG&E Medical Baseline Discount Program), go directly to those programs.
Eligibility: Budget Billing:
. Must be PG&E customer
Arrearage Management Plan (AMP):
. Are enrolled in California Alternative Rates for Energy (CARE) or Family Electric Rate Assistance Program (FERA).
. Owe at least $500 or more on their gas and electric bill OR (for gas-only customers) owe at least $250 or more on their gas bill.
. Are more than 90 days past due.
. Have been a PG&E customer for at least six months.
. Have made at least one on-time payment.
ESA:
. Must be homeowner or renter receiving electric services through residential meter
. Must reside in a house, apartment or mobile home
. Must have an active PG&E account
. Must meet either Public Assistance Program (A) OR Income (B) eligibility below:
A) You can qualify for the ESA Program if you or someone in your home participates in at least one of the eligible public assistance programs listed below.
-Bureau of Indian Affairs General Assistance
-CalFresh/SNAP (Food Stamps)
-CalWorks (TANF)/Tribal TANF
-Head Start Income Eligible (Tribal Only)
-LIHEAP
-Medi-Cal/Medicaid
-Medi-Cal for Families (Healthy Families A&B)
-Supplemental Security Income (SSI)
-W.I.C.
OR
B) Before taxes based on current income sources. Valid through May 31, 2026. ESA income limits are as follows:
Household Size Total Combined Annual Income Limit
1 $39,125
2 $52,875
3 $66,625
4 $80,375
5 $94,125
6 $107,875
7 $121,625
8 $135,375
9 $149,125
10 $162,875
Each additional person $13,750
REACH Program:
Must have a residential PG&E account
Must have received a 15-day or 48-hour disconnection notice
Income must be less than 200% above the federal poverty guidelines
Requirements: Budget Billing:
None
Arrearage Management Plan (AMP):
None
ESA:
Once application has been reviewed you'll also need to provide proof of household income such as check stubs, social security, bank statements or other legal proof of income
Proof of income is not required if you can provide documents proving participation in one of the public assistance programs
Get Live Help!