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PG&E MEDICAL BASELINE PROGRAM, PACIFIC GAS & ELECTRIC COMPANY (PG&E)

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  • Description: The Medical Baseline Program is an assistance program for residential customers who depend on power for certain medical needs. PG&E provides resources to customers who have qualifying medical conditions. Services include:
    • An additional allotment of energy at the lowest price on your current rate or 12% discount.
    • Extra notifications by call, text, and email before a PSPS. If you do not respond to these alerts, PG&E will make more attempts to notify you hourly. Or, PG&E will contact you in person if needed.

    For more information, and the application form, visit the PG&E Medical Baseline Program.


    For discounted rate programs, such as CARE/FERA, go to PG&E CARE/FERA Energy Discount Programs.
    For Payment Assistance and Billing Programs, such as AMP or ESA, go to the PG&E Energy Payment Assistance and Billing Plans.
  • Website: http://www.pge.com
  • Email: ciacmc@pge.com
  • Phone(s): (800) 743-5000, (800) 893-9555, (800) 298-8438
  • Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
  • Eligibility: Eligibility is based on medical need, not income.
    Must be a PG&E customer who:
    Has a qualifying medical condition or requires the use of a qualifying medical device to treat ongoing medical conditions.

    Some examples of qualifying medical conditions include:
    -Paraplegic, hemiplegic or quadriplegic condition
    -Multiple sclerosis with additional heating and/or cooling needs
    -Scleroderma with additional heating needs
    -Life-threatening illness or compromised immune system, and additional heating and/or cooling are needed to sustain life or prevent medical deterioration
    -Asthma and/or sleep apnea


    Some examples of qualifying medical devices include:
    -Motorized wheelchair/scooter
    -IPPB or CPAP machines
    -Respirator (all types)
    -Hemodialysis machine
    -Iron lung
  • Requirements: May need Physician's signature
  • Areas Served:
    • Santa Barbara United States
    • Colusa United States
    • Lake United States
    • Monterey United States
    • Alpine United States
    • San Francisco United States
    • Del Norte United States
    • Trinity United States
    • Madera United States
    • Marin United States
    • Calaveras United States
    • San Luis Obispo United States
    • Sonoma United States
    • Sierra United States
    • Mendocino United States
    • Solano United States
    • Santa Cruz United States
    • Alameda United States
    • Sutter United States
    • Napa United States
    • Lassen United States
    • San Mateo United States
    • Santa Clara United States
  • Categories:
  • Contacts:

Location(s)

Location Name: MEDICAL BASELINE MAILING ADDRESS

  • Accessibility: Not applicable
  • Physical Address: P.o. Box 8329, Stockton, CA, 95208

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