Provides an assistance program for residential customers who depend on power for certain medical needs. PG&E provides resources to customers who have qualifying medical conditions. Services include:
An additional allotment of energy at the lowest price on your current rate
Extra notifications by call, text, and email before a PSPS. If you do not respond to these alerts, PG&E will make more attempts to notify you hourly. Or, PG&E will contact you in person if needed.
For discounted rate programs, such as CARE/FERA, go to PG&E CARE/FERA Energy Discount Programs. For Payment Assistance and Billing Programs, such as AMP or ESA, go to the PG&E Energy Payment Assistance and Billing Plans.
Eligibility: Eligibility is based on medical need, not income.
Must be a PG&E customer
Have a qualifying medical condition or requires the use of a qualifying medical device to treat ongoing medical conditions
Some examples of qualifying medical conditions include:
-Paraplegic, hemiplegic or quadriplegic condition
-Multiple sclerosis with additional heating and/or cooling needs
-Scleroderma with additional heating needs
-Life-threatening illness or compromised immune system, and additional heating and/or cooling are needed to sustain life or prevent medical deterioration
-Asthma and/or sleep apnea
Some examples of qualifying medical devices include:
-Motorized wheelchair/scooter
-IPPB or CPAP machines
-Respirator (all types)
-Hemodialysis machine
-Iron lung
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