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PG&E CARE/FERA ENERGY DISCOUNT PROGRAM, PACIFIC GAS & ELECTRIC COMPANY (PG&E)

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  • Description:
    Provides two types of discount programs to PG&E customers who qualify.
    • CARE: The California Alternate Rates for Energy Program provides a monthly discount of 20% or more on gas and electricity bill.
    • FERA: Family Electric Rate Assistance Program offers a monthly discount of 18% on electricity bill only.
    For more information and the CARE and FERA application forms visit the PG&E Discounts page. Applications are also available in Spanish, Chinese and Vietnamese.

    For Medical Baseline go to the PG&E Medical Baseline Discount Program.
    For Payment Assistance and Billing Plans, such as AMP or ESA, go to the PG&E Energy Payment Assistance and Billing Plans Program.
  • Website: http://pge.com/
  • Email: CAREandFERA@pge.com
  • Phone(s): (866) 743-2273, (877) 302-7563
  • Hours: Mon 7am - 7pm; Tue 7am - 7pm; Wed 7am - 7pm; Thu 7am - 7pm; Fri 7am - 7pm; Sat 8am - 5pm;
  • Eligibility: Based on income and household size or enrollment in public benefit program. - CARE: Household Size / CARE Income Eligibility Upper Limit 1-2 people $39,440 or less 3 people $49,720 or less 4 people $60,000 or less 5 people $70,280 or less 6 people $80,560 or less 7 people $90,840 or less 8 people $101,120 or less 9 people $111,400 or less 10 people $121,680 or less Each additional person: $10,280 - FERA: Household Size / FERA Income Eligibility Lower and Upper Limits 1-2 people Not eligible 3 people $49,721-$62,150 4 people $60,001-$75,000 5 people $70,281-$87,850 6 people $80,561-$100,700 7 people $90,841-$113,550 8 people $101,121-$126,400 9 people $111,401-$139,250 10 people $121,681-$152,100 Each additional person: $10,280-$12,850 Additionally, you may also qualify for CARE based on participation in certain public assistance programs: -Low Income Home Energy Assistance Program (LIHEAP) -Women, Infants, and Children (WIC) -CalFresh/SNAP (Food Stamps) -CalWORKs (TANF) or Tribal TANF -Head Start Income Eligible (Tribal Only) -Supplemental Security Income (SSI) -Medi-Cal for Families (Healthy Families A & B) -National School Lunch Program (NSLP) -Bureau of Indian Affairs General Assistance -Medicaid/Medi-Cal (under age 65) -Medicaid/Medi-Cal (age 65 and over)
  • Requirements: Proof of income
  • Areas Served:
    • El Dorado United States
    • Mendocino United States
    • Santa Barbara United States
    • San Luis Obispo United States
    • Monterey United States
    • Marin United States
    • Solano United States
    • Fresno United States
    • Trinity United States
    • Sutter United States
    • Calaveras United States
    • San Francisco United States
    • San Mateo United States
    • Napa United States
    • Sierra United States
    • Alameda United States
    • Sonoma United States
    • Del Norte United States
    • Santa Clara United States
    • Madera United States
    • Stanislaus United States
    • Alpine United States
    • Lake United States
    • Lassen United States
    • Kings United States
    • Kern United States
    • Colusa United States
  • Categories:
  • Contacts:

Location(s)

Location Name: CARE/FERA MAILING ADDRESS

  • Accessibility: Not applicable
  • Physical Address: Confidential Location, CA

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