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REACH PROGRAM, NORTH COAST ENERGY SERVICES (NCES)

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• Description:

  Provides utility bill payment assistance through PG&E. Offers an energy credit up to $300 to low-income families based on past due bills. Customers may only receive payment assistance once in a twelve-month period.
  
  Visit the REACH program webpage for more information.
  
  
  
  

• Website: http://www.nces.org
• Email: outreach@nces.org
• Phone(s): (707) 495-4417, (800) 743-5000
• Hours: Mon 8am - 5pm; Tue 8am - 5pm; Wed 8am - 5pm; Thu 8am - 5pm; Fri 8am - 5pm;
• Eligibility: Must be a PG&E customer with a residential account who: -must have a shut-off notice or services are already off -has a minimum balance of $100 ($50 if elderly) -has a past due balance -account holder must reside in the home -Income must be less than 200% above the federal poverty guidelines.
• Requirements: -Income verification for the household from all adults. -Current 15 day/48 hour notice.
• Areas Served:
  • Sonoma United States
  • Solano United States
  • Napa United States
  • Lake United States
  • Yolo United States
  • Mendocino United States
• Categories:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
• Contacts:

Location(s)

Location Name: UKIAH OFFICE

• Accessibility: Fully accessible to individuals using mobility aids
• Physical Address: 966 Mazzoni Street, Suite 3b, Ukiah, CA, 95482