Description: Manages Medi-Cal benefits for Ventura County residents. GCHP also has a Disease Management team who works with members with certain conditions. Some outpatient mental health services for mild to moderate conditions are covered by GCHP. GCHP Member Services can assist with the following:
To select or change your Primary Care Provider (PCP)
To request a new ID card, member handbook or provider directory
To check the status of an authorization
To get help locating community resources
To get timely appointments
To get help when you receive a bill for medical services
To file a complaint or a grievance
To access interpreter services for medical appointments
Also offers Beacon Health Options for members with certain mental health conditions.
Members can access the Advice Nurse Line 24 hours a day, seven days a week at 805-437-5001.
Get Live Help!