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Performs all engineering work and development of public improvements. The Administrative Division provides information and permits for tree removal and parks reservations. The Streets and Parks Divisi...
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PG&E's Guard Against Scams web page:https://www.pge.com/en_US/residential/customer-service/help/scams/scams.pageIf you have doubts about an incoming call from PG&E, hang up and call the PG&E Customer ...
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PG&E Safety Net Program: Residential customers who go without power for 48 hours or longer due to severe events like storms may qualify for the PG&E Safety Net program. The Safety Net program pays $25...
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CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. People need to comple...
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Offers a payment plan which averages annual energy costs over the past 12 months to determine a monthly payment amount. Allows for consistent monthly energy bills even if energy use changes significan...
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Two PG&E web pages with info about multiple financial assistance resources Financial assistance and support for customers - https://www.pge.com/en_US/about-pge/company-information/protective-protocols...
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Qualifications for the Residential Generator and Battery Rebate Program (GBRP) are as follows:Customer must have a Pacific Gas and Electric Company (PG&E) active Electric account tied to a qualifying ...
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The moratorium on disconnections for non-payment put in place by the California Public Utilities Commission (CPUC) in March 2020 has formally ended. In addition to the CARE and FERA program discounts,...
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Learn how to file a claim with PG&E - https://www.pge.com/en_US/residential/customer-service/help/claims/claims.pageIf you just want to submit a complaint, see info here: https://pgesupport.zendesk.co...
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The Arrearage Management Plan (AMP) is a debt forgiveness plan for PG&E customers who are eligible. For every on-time payment over a 12-month period, a portion of the customer's past due amount is red...
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