Description: Offers financial assistance to eligible clients. Helps with a portion of their monthly water and sewer charges. Provides a free water-saving device. Includes a free Water-Use Efficiency Audit.Water Bill Assistance Program is currently accepting applications. New applicants can apply and upload verifications on the website online portal.
Note: This is NOT for immediate financial assistance with water bill or past due water bills. Accepts applications until there are no more funds. A waiting list will be maintained if funds exhaust.
Eligibility: - The water and sewer bill must be in your name.
- You must be a full time resident at the address where the discount will be received.
- You must only have one water service account with Santa Rosa Water.
- You may not be claimed as a dependent on another person's tax return.
- You must pay your bills by the due date.
- Your total combined household gross income must not exceed the current H2O Income Guidelines.
- You must participate in a Water-Use Efficiency Audit to be enrolled in the program.
- Your water use should not exceed the acceptable range of daily water use per household occupant as determined by Santa Rosa Water.
- You must provide access to all water-using areas/ fixtures on the property including any basement areas, in-law units, and landscaped areas at the time of Water-Use Efficiency Audit.
- You agree that if a water leak occurs at your residence, you will make timely repairs.
- You must notify Santa Rosa Water immediately if your household no longer qualifies for the discount.
- You must renew your complete eligibility application each year.
Requirements: Photo ID, copy of the Santa Rosa water bill with service in the applicant's name, proof of income, proof of residency.
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