Description: Provides assistance with tax-related programs including: personal income tax bank and corporation tax homeowner/renter assistance volunteer programs.Assistance includes answering income tax questions, providing income tax and homeowner/renter assistance claim forms, explaining bills and notices, accepting payments, and making payment arrangements on delinquent accounts where there is financial hardship.Provides information about free tax preparation services for low-income individuals (services generally available from February 1 - April 15).Use CalFile to e-file 2018, 2019, and 2020 state tax returns directly for free online. Forms and Publications can also be found on the website or can be requested by US mail through this online form. MyFTB provides tax account information and online services to individuals, business representatives, and tax preparers to file, pay, and manage taxes online. Check your Refund status online. Live Chat is available to get questions answered online. Taxpayer Advocate information is available online and a telephone hotline is available for those unable to resolve their issues through the main phone number.
Hours: Toll-Free: Monday through Friday 8 am - 5 pm;Taxpayer Advocate: Monday through Friday 8 am - 5 pm;Live Chat: Monday through Friday 8 am - 5 pm;Tax Collections Line: Monday through Friday 8 am - 5 pm;SB/DVBE Advocate: Monday through Friday 8 am - 5 pm;Criminal Investigation Bureau: Monday through Friday 8 am to 4:30 pm
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